Privacy Policy

Your Data at C44 Fully Secure & Privacy

Your personal information is a trust we take seriously. Read C44's Privacy Policy to see exactly how we keep your data safe.

Last Updated: January 2026
C44's Privacy Policy is built to international data protection standards. Reading it will give you a clear picture of how and why we use your information.
1

Introduction & Scope

C44 (the operating entity, "we", "us") is a licensed online betting and gaming platform. We place the highest importance on our members' privacy. This Privacy Policy explains what information we collect when you use the C44 website, mobile app, or any of our services — and how we use and protect it.

By using any C44 service, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.

  • This policy applies to all users, registered and unregistered alike
  • This is our Terms & Conditions To be read together with
  • Any changes to this policy will be published on this page
  • If You Have Questions support@c44.lifeContact us at
2

What Information We Collect

C44 collects various types of information from you — both what you provide directly and what our system records automatically.

Data Type Example Collection Method
Identity Information Name, date of birth, national ID number Registration Form / KYC
Contact Information Mobile number, email address Registration Form
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, OS Automatically
Usage-Related Betting history, login times, preferences System Logs
Communication Records Support chat, email correspondence Customer Service
C44 only collects information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.
3

How We Use Your Data

C44 uses the information it collects for the purposes listed below. Each purpose is aimed at providing you with a better and safer experience:

  • Account Management: To create, verify, and manage your account
  • Payment Processing: To ensure secure deposits and withdrawals
  • KYC Verification: To verify identity and prevent fraud
  • Customer Support: To resolve your issues and complaints
  • Bonuses & Promotions: To deliver relevant offers to you
  • Security Monitoring: To detect and prevent suspicious activity
  • Legal Obligation: To comply with regulatory requirements
  • Service Improvement: To analyze and improve the platform

C44 never sells your personal information to advertisers or third parties. Data use is always transparent and controlled.

4

Data Sharing & Third Parties

C44 may share your information with third parties in limited circumstances. In each case, the reason is clearly defined and your protection remains our priority:

  1. Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum data needed to process transactions
  2. Law Enforcement Agencies: Disclosure of data is required in response to a court order or valid legal claim
  3. Regulatory Authority: Information required under the direction of the gaming licensing authority
  4. Technology Partners: Cloud and server providers that keep the platform running — all bound by NDA
C44 never sells your data. All third-party partners are bound by strict confidentiality agreements. Any breach of those agreements results in immediate termination of the partnership.
5

Cookies & Tracking Technologies

C44 uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.

Cookie Type Purpose Duration
Essential Cookies Login session, security token End of session
Functional Cookies Remembering language preferences and UI settings 1 Year
Analytics Cookies Page visits, user behavior analytics 6 months
Security Cookies Fraud detection & bot prevention 30 days

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features on the platform.

6

Data Retention and Deletion

C44 does not retain your data longer than necessary. Retention periods are determined by legal requirements and legitimate business needs.

  • Active account data: retained for the duration the account remains open
  • Financial transaction records: minimum 5 years (as required by AML regulations)
  • KYC documents: retained for up to 3 years after account closure
  • Customer service communications: up to 2 years
  • Marketing preferences: until consent is withdrawn
If you wish to close your account and have your data deleted, support@c44.lifeto submit your request. All data not subject to legal obligations will be deleted within 30 days.
7

Your Data Rights

As a C44 member, you hold several important rights over your own data. We respect each of these rights in full.

8

Children's Privacy

C44 is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

If we are notified that data has been collected from a minor, that account and all associated data will be deleted immediately. If parents have concerns, support@c44.lifeto let us know.
9

Security Measures

C44 uses industry-leading technology to keep your data safe. Our security infrastructure is continuously updated and tested.

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Two-factor authentication (2FA) — to secure your account
  • Encrypted database — to protect stored information
  • Firewall and DDoS protection — to defend against cyber attacks
  • Regular security audits — conducted by independent third parties
  • Staff data access controls — granted on a minimum-necessary basis

That said, no online platform can guarantee 100% security. You should also take precautions — keep your password private and avoid clicking suspicious links.

10

Policy Changes & Contact

C44 may update this Privacy Policy when necessary. For any significant changes, we will notify you via email or through the platform.

  • The date of any changes will always be shown at the top of this page
  • New consent may be required for significant changes
  • Contact support if you need a previous version
For any privacy-related questions or requests: support@c44.life — Our team is active 24/7 and ready to help in Bengali.

Your Rights Over Your Data

As a C44 member, you can exercise any of these rights at any time.

Right to Access
You can request to know what information C44 holds about you at any time.
Right to Rectification
If any information is incorrect, you can request a correction. We will take action within 7 business days.
Right to Erasure
You can request deletion of any data we hold that falls outside our legal obligations.
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
Right to Data Portability
You can request a copy of your data in a readable format (such as CSV).
Right to Object
You can opt out of marketing communications or profiling at any time.

Why C44 Is a Trusted Platform

C44 earns your trust in every way — not just when it comes to privacy.

End-to-End Encryption
Every transaction and piece of personal information you share is protected with 256-bit SSL encryption — a level of security that is virtually impossible for hackers to breach.
Licensed & Regulated
C44 operates under an international gaming licence, with your data protected under strict regulatory oversight.
KYC Verification System
Through identity verification, C44 ensures every account is legitimate — keeping your account protected from fraud.
24/7 Security Monitoring
Our security team monitors the system around the clock. Any unusual activity is detected and acted upon immediately.
Encrypted Data Storage
Every record stored in our database is encrypted. Even in the event of unauthorized server access, your data cannot be read.
Bengali Language Support
Our support team is always ready to help with any privacy concerns. Reach us via email or live chat.

Start betting on a safe and trusted platform

Your data is completely secure at C44. Open an account today and enjoy a world-class betting experience — with total peace of mind.

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